Annikki and Pierre
Indochina Customized Tour ( Nov 11th 06 ) /Mr. Pierre Herbert / Tour Report from Pierre

Hello Mr Dac Danh,

Annikki and I hope you are very well and we wish you, according to our western calendar, a very Happy New Year for 2007 and a lot of success for TNK Travel.

We came well home thru Malaysia and have been very busy since. But we promissed you a short report and comments on our beautiful trip thru your country and the two neighboring ones. Here it is:

First we must thank you again for a well organized tour, showing many highlights. Also, we have to confirm that the tour guides you selected for us have been very punctual, very friendly and had sufficient knowledge of the place and customs to make us enjoy every day.

Nhi for the Mekong Delta, Heng for Phnom Penh, Phin Borey for Siem Reap, "Jack"for Houen Xai to Loang Prabang, Khamtam in Vientiane, Tranh in Hanoi, Thinh in Lao Cai, Huy in Hue and Tong in Ho Chi Minh City, all have been doing an excellent job.Some were very knowledgeable in history like Phin Borey and Huy, which is always very appreciated by us.

The hotels were confortable enough. Luxury is not what we wanted but being in a genuine local environment. But in Chau Doc, the Ben Da Nui Sam Resort was situated in front of the loudspeaker broadcasting political news at night and early in the morning, which made resting impossible. In the early morning, at breakfast, the staff was bringing a very frugal breakfast and refused to bring a second cup of coffee...That hotel we cannot recommend. In Vientiane, the Lane Xang hotel is old and we got a small, rundown room. We called the agent Max and he rectified for a Superior room. In Ha Noi, the Army Hotel was OK but a bit "cold"! All hotel were situated at convenient distance from points of interest, so that was a plus.
We can especially recommend the Asia Hotel in Hue for its friendly atmosphere, its situation on the Perfume river, its comfort and breakfast.
Pakbeng Lodge on the Mekong is also to be recommended for the same reasons.

Meals were mostly adequate, some excellent like the ones on the Huong Hai junk on the Ha Long Bay.

Otherwise, we have the following recommendations:

1. In the Mekong Delta, a visit on one of the Cai Rang Market boats would be very interesting to speak with the boat people and see how they organize their living onboard.

2. In Ankor, before entering the temple area, we had to wait on line 1 1/2 hour (taking a pass photo and making the day pass). If the visitor was told in advance to bring one pass photo, it would speed up the entry.
Also in Ankor, you may forget the sunset at Phnom Bakheng because the crowds are too big now and the lookout totally disorganized.

3. In Ha Long, the crowds are also big now and...nearly 200 junks departing at about the same time...!!!
Unless the captain of your junk is given instructions to avoid the crowd, your visitors will be soon on line or in a pack to visit anything. We interviewed several locals and captains. Alltogether, there are nearly 600 junks now!

In a summary, we really enjoyed both the way Mr Dzung Trinh, yourself and your staff organized and followed up our tour, how you friendly treated us as customers, we met many other friendly persons along the trip, we discovered the sceneries and features of cultures that made our tour a permanent emotion that we still enjoy.

We wish you much success for this year!

Kind regards to you, to Mr Dzung Trinh and your staff.

Pierre and Annikki

Anna Luedicke
Hello

Hello, I just wanted to say thank you very much for all that you did for us in our recent trip to Vietnam. We just had such a wonderful holiday, helped by expert administration by you. Everything went according to plan and was so slick. With 2 young children, it took all the worries away and let us enjoy ourselves. The quality of the cars and guides was very good and we wanted for nothing. We selected your company because of your competitive prices and now that we have seen that you have quality service to match, we will recommend you to our friends.

Many thanks,

Anna Luedicke

Mr.Karen Isobel Podolsky
Thank you to Kim Cuong

Dear TNK Travel,

This note is to thank you for the wonderful services you provided on our recent visit to Vietnam.

We especially want to thank Ms. Kim Cuong. She was friendly, knowledgeable, and very helpful. We were very happy with the itinerary she prepared for us. She helped us get a flight back to the U.S., even though it was not part of her job, and we appreciate that. The other people in your office were very good, too.

Please let Ms. Kim Cuong know that we were happy that she could help us, and that we would recommend TNK Travel to anyone who will be coming to visit Vietnam.

Sincerely,
Karen Isobel Podolsky and Joan Renee Sinclair

Stephan Bates
A wonderful trip to Dac Danh Vietnam

Dear Mr Dac Danh

We have recently arrived back home in England following our tour of Vietnam and Cambodia with your company and felt we must write to you to let you know what a fantastic time we had in your beautiful country. We were thoroughly impressed with all our guides and drivers with their knowledge, consideration and professionalism. Everyone we met in Vietnam was extremely friendly and welcoming.

In particular we would like you to pass on our grateful thanks to Mr. Ky in Ho Chi Minh city who was extremely knowledgeable and a wonderful ambassador for your country. We will certainly be recommending his services to any friends of ours who may be visiting in the future.

Please also pass on our good wishes to Cheng in Cambodia and Cam in Hue - both of whom made our visits to their areas extremely enjoyable.

Finally may we also ask you to pay a particular thanks Hoa in Hanoi for making the last few days of our stay so memorable and also amusing. He was a great guide and good company, we hope one day to be able to return to Hanoi and hope that Hoa may be able to be our guide for a trip into Sapa. We shall certainly be recommending him to friends.

Many, many thanks for all your assistance and looking forward to seeing you again some time in the future when we return to Vietnam again.

Yours sincerely,

Michelle Davis
Feedback

I was interested in visiting Vietnam and found TNK Travel through a search engine. I was a little sceptical about booking online as sometimes you do not get what you paid for. My experience with TNK Travel exceeded my expectations. I was met by our lovely tour guide Nhy in Hochiminh city and she absolutely looked after us. The holiday was very relaxing and experienced with ease. I travelled from HCMC - Hanoi and every experience with the guides and drivers were great.

I would very much recommend TNK Travel. Vietnam is a wonderful place to visit and the people are lovely.

The tour I experienced was good value for money.

Michelle Davis - Sydney, Australia

Mark Mulder
Reflections

We have just returned from Vietnam and had a wonderful time. We spent five days in HCMC and five in Hanoi. The sights, sounds and smells were a great experience. Many thanks to TNK travel and Mr Vu who helped organise the Halong Bay 2 day/1 night cruise. They also organised accomodation, at a price way cheaper then what we could manage.

Again, many thanks,and we would recommend TNK to anyone.

Def/Air Attache of Chile in Israel
Thank you

Dear all.

This is to say thank you very much for all your support during our trip to Vietnam. We spent a wonderful time in your country, and we were able to know a lot about your people, culture, places and ways of life.

Our three guides, Thong - in Saigon and Mekong Delta; Thom - in Hue and Hoy An; and Ding - in Hanoi and Halong Bay did a wonderful work. Congratulations
for all of them.

I think we can recommend your agency to our friends.
Our best regards
Carlos Bertens and family.

Evelyn Ng and Wendy Koh
Thank you for the wonderful tour !

Hello TNK

I would like to express my thanks to TNK for the nice tours on 28 and 29 March, for my friend and I. The tour guide Mr Thong was very good in explaining the history and entertaining in his humorous way for the Cu Chi tunnel and Cao Dai Temple . My friend and I enjoyed ourselves very much. Good job!

Also, in our tour group on the 28 March to Cu Chi and Cao Dai, with Thong as our guide, there was an American Chinese, who happens to be working in Singapore. We would like to enquire for this friend's contact or email, so that we can keep in touch in Singapore. Hope you can help us!

Thank you!

Regards
Evelyn Ng and Wendy Koh
Singapore

Liz Lalor
Excellent Service

My husband & I have just returned from a trip to Vietnam & Australia.

I came across TNK via the www and booked my internal flights, taxis, and accommodation around Vietnam with this company. I am pleased to say our trip went very well and TNK delivered all it promised.

I found the company easy to communicate with and very efficient.

I plan to return to Vietnam next year and will use TNK again...thanks!

Penny and her Group
Thank you Note

Dear Miss Nhu Y,

Thank you for arranging the Vietnam tour for us from the 17 Dec to 24 Dec.

We enjoyed ourselves tremendously and we truly appreciate your quick response to our feedback.
Thank you for the 3 star hotel you picked for us which far exceeded our expectation, and birthday party for our group.

We enjoyed the Chinese dinner, and the beautiful ancient style restaurants at Hue and Hoi Ann and our only regret is that we have not arranged for more shopping time.

I also wish to specially commend our tour guide in Hue and Hoi ann for his professionalism and also wish him happiness and success.


Thank You once again.


Cheers!

Penny and her Group