Peter C
An enjoyable experience

Dear TNK,

An email to thank you for your service and for a great tour of the Mekong Delta.

I am a tour leader with 10 years experience in South East Asia, I can say honestly that your operations management and performance are excellent. Your guides are great and personable even with the massive turn-arounds throughout the tour. I was very impressed.

I hadn't booked with your organisation and randomly chose Brothers. When we switched buses at the Bonsai display place Ms Nhi became our chaperone and guide. She is a great asset to your company and was able to manage the chaos in the travellers minds easily, pleasantly assertive and welcoming. Ms Nhi is extremely competent.

I hope that with the inevitable economic pressures descending on us at this time that TNK can hold their prices. Everyone I spoke to on the tour commented on the value for money and the efficiency of movement.

Well done TNK and certainly Miss Nhi.

Yours gratefully,

Peter Cochrane

Janis Lindblom
Return trip to HCMC

We have just returned from our second trip to Vietnam. This trip we only had 5 nights in HCMC and surrounding areas. We took two of our friends with us and again used the excellent services of TNK Travel and their fantastic team. Our tours were wonderful, our days flew by filled with great information, delightful eating experiences, wonderful sights and a truly amazing time was had by each one of us! Thank you TNK and we can't wait to return once again.

Waltraud Pokorny
Dear Ms Nhu, Operation Department

My best greetings to you. In May 2007 I came with my husband to visit your lovely country. We very much enjoyed staying at Sasco Blue Lagoon Resort/Phu Quoc and Windsor Plaza Hotel/HCM-City, where we met your nice Tour Operator, Miss Dinh Thi Ngoc Phung. Here we spent a very interesting time while visiting a part of the beautiful Vietnam and also Blue Lagoon was excellent for relaxing. Thank you very much for everything it was perfect.

Susan Cook
Thank you from Canada

Hello Ms. Luu Vo,

Our holiday would not have been possible without all your help in organizing our customized tour and by staying in touch via email with myself and my Australian friend with all your prompt details and assistance prior to our trip. Also, for personal and telephone contact during our holiday in Vietnam. You and your co-workers showed us that you are more than qualified to handle any situation that would arise for an international traveller.

Thank you Ms. Luu Vo, Ms. Kim Cuong, Mr. Quach Trong Thang, tour guides and drivers for opening the doors to the wonderful people in your beautiful country. I arrived home two days ago with fond memories, lots of photos and a life-changing experience.

We would like to acknowledge Mr. Quach Trong Thang as our number one tour guide in Vietnam. His command of the english language together with his thoughtful, personal and insightful little extras made our visit to Saigon, HCMC, Mekong Delta, DaLat and NTrang so pleasurable. He educated us, chased butterflies with our digital camera, treated us to coconut milk, coffee, persimmons, took photos, chose special menus, walked with us into a coffee plantation, showed us where to buy pumpkin seeds, took us to historical and religious sites, introduced us to the culture of the people through the markets and home based businesses, advised where to get a wonderful foot massage, while all the time paying attention to all our needs, including follow-up with long distance calls. I would recommend him without hesitation.

At the time of the flood in the central highlands we were so impressed with Ms. Kim Cuong s efficient and expedient assistance in changing flights and hotels. We would not have had this prompt service had we booked our tour from our home countries. Our hats off to you for providing this type of customer service to international travellers. The welcome signs and transfers to and from airports made our travel so much easier.

I would like to make mention of two other tour guides that stood above the rest. Mr. Co in Danang, was so patient and understanding and had a wonderful sense of humour. His personality shone. In spite of the flood and the re-arrangements he was totally available and supportive to us and put us at ease. Another guide, Mr. Do Xuan Hoa in Hanoi was also well spoken and an experienced tour guide. He took us to Halong Bay and tried to find a shower for us in the wee hours of the morning, bought us some fresh bread, took us kayaking and introduced us to many aspects of northern Vietnam with ease, grace and understanding. He is certainly the one to lead anyone on a trek or camping trip into Sapa with his years of experience with the northern tribes in the mountains.

The driver from Dalat to NTrang was very skilled and adept at handling the mountainous, muddy route with ease and professionalism. His name escapes me. The other drivers are to be credited for handling the many weather changes and surrounding bikes.

The three-star hotels you booked throughout the country were all better than expected except for the one in Sapa which I would suggest you remove from your list. It would hardly measure a zero star. You may wish to check out a new one named Chapas which we viewed. We understood the need for the hotel in Danang with the floods. The staff at that hotel were exceptional with their help. However, their hotel would not be in the same three-star category as all of the others. Most of the staff at all of the hotels were welcoming, helpful and accommodating.

To all of you, I would like to thank you for the wonderful customer service which you provided on our first visit to Vietnam. It is the biggest asset to your company.

I will happily recommend you and your staff and the above mentioned tour guides to any Canadian who plans to visit your country.

Kind regards and hugs,

Susan Cook
Box 127
Wynndel, British Columbia
Canada
V0B 2N0

Patricia Rojas
Wonderful place

I am impressed. I was navigating and found this site. Beautiful pictures. I wil choose vietnam for vacations no doubt and recomend this page to my friends.

Kind Regards

robert fitzpatrick
www.perfect4u.com

just wanted to say what a great website. we at perfect4u.com are looking for holidays to sell for our clients and Vietnam is such a wonderful place to visit, so perfect4u and the people are so friendly.

thanks

rob and team
perfect4u

Penny and her Group
Thank you Note

Dear Miss Nhu Y,

Thank you for arranging the Vietnam tour for us from the 17 Dec to 24 Dec.

We enjoyed ourselves tremendously and we truly appreciate your quick response to our feedback.
Thank you for the 3 star hotel you picked for us which far exceeded our expectation, and birthday party for our group.

We enjoyed the Chinese dinner, and the beautiful ancient style restaurants at Hue and Hoi Ann and our only regret is that we have not arranged for more shopping time.

I also wish to specially commend our tour guide in Hue and Hoi ann for his professionalism and also wish him happiness and success.


Thank You once again.


Cheers!

Penny and her Group

Quinn Waterloo
Thanks for a memorable trip!

Recently we completed a customized trip to Vietnam which you planned . My wife and I were very pleased with the entire trip, and the guides who escorted us. I can highly recommend TNK Travel, and have done so to all who ask. Please feel free to use us as a reference.

Thanks for a memorable trip!

Quinn Waterloo

Edward & Sue McCarthy
Thank you

We are now back home to reality and feel that we would just like to let you know how much we appreciate all the help you and your staff gave us whilst we were in Vietnam, particularly when putting our constantly changing travel plans together. In particular we would like to thank not only you, but also Miss Kim and Nhu Nguyen for your unfailing patience and great sense of humour at all times.

You were recommended to us by our friends in France and we will be doing the same favour to any friends visiting Saigon in the future.

Once again, many thanks for all your help and good luck for the future.

Edward & Sue McCarthy

Hagit & Yaacov Stottland
Thanks for the Trip

Dear Dung Trinh,
Ruth, David, Hagit & myself (Yaacov), would like to thank you for arranging one of the most enjoyable trips for us in Vietnam and Cambodia.
The guides were good and your efforts and dedication were highly appreciated.
Promise you we will not forget Vietnam and Cambodia not only for the countries, but also due to the honest and fair treatment we got from you.
We will forward your contact details to our friends who wish to travel to Vietnam & Cambodia and also put recommendation in the Israeli WEB site for travelers with high references for well appreciated travel agent.

Thanks & Happy New Year,
Ruth & David Raz
Hagit & Yaacov Stottland