Hung N. Nguyen
Feed back

Dear Ms Luu Vo,

My family just came back after a wonderful trip in Vietnam last month. Thank you very much for your supports and your well organized tour from Mekong Delta to Dalat, NhaTrang, Hoi An, Hue,Ha Noi and Halong Bay. This is my first time I travel with TNK and I was impressed by TNK staffs, the tour guides. Everything is on schedule. The guides and drivers are very friendly and helpful. They were always on time. We spent most of our time with Mr. Binh in our trip; he helped and took good care of us at all time during the trip. Sometime I felt like he were my body guard. We missed him. Please send him our regards.

Thank you again.
Hung N. and Family

Mark Mulder
Reflections

We have just returned from Vietnam and had a wonderful time. We spent five days in HCMC and five in Hanoi. The sights, sounds and smells were a great experience. Many thanks to TNK travel and Mr Vu who helped organise the Halong Bay 2 day/1 night cruise. They also organised accomodation, at a price way cheaper then what we could manage.

Again, many thanks,and we would recommend TNK to anyone.

matthew smith
mekong delta tour

My friend and I went on the three day Mekong delta tour to Phenom Phen mid July, we really enjoyed it.

We were impressed by the itinery of the trip, we really fit a lot into the time we had- a lot of early mornings!

Our tour guide JJ spoke good English and was from the area so could tell us a lot about the culture.

JJ was also very helpful; i left my bag, on a bus we had used, which was heading back to Saigon!- i was heading to Cambodia! I told JJ and he organised the contents to be shipped to Singapore where i was finishing my trip.

I am now back in Singapore and have recieved my bag, really saved me a lot of time and hassel!

I would recommend TNK travel to all, great staff, great value!

Thom Stephens
Thank you! (from Thom Stephens)

Hello,

I arrived back in the U.S. last night and wanted to send you a quick email.

Our trip to Vietnam was fantastic. Thank you very much! Everything was perfect-even the weather was beautiful while we were there.

The hotel was great, the tours were very good and Mr. Ha and Mr. Kong (driver) were very polite, punctual and informative.

Everything you arranged was perfect and I will be recommending TNK Travel to anyone traveling to Vietnam in the future.

Best regards / Mit freundlichen Grüßen

Thom Stephens

Henry Osborn
Thanks very much in advance for your help.

Dear Sir / Madam,

I have been attempting to use your online service to reserve a room at the First Hotel Saigon (as featured on your hotel promotions section for USD50 per night), but keep on receiving a "Sorry an error has occurred" notice
whenever I enter my details and click on the "send" button.

Please could you kindly let me know the availability of deluxe rooms at the First Hotel Saigon from Sept 11 - Sept 15 (four nights) at the advertised USD50/ night promotional rate? If a deluxe room is available I'd like to
book in advance by credit card.

Thanks very much in advance for your help.

Henry Osborn

Kurt Ulrich
2 weeks Mekong delta tour and Phu Quoc island

Dear TNK Team, dear Luu vo

I visit in the last 2 years alone or with group tours many times Vietnam.
Last trip in 2007 I fund for the Mekong delta tour a tour operator in Phnom Penh and partner office in Chau Doc, Vietnam.
This tour was very cheap but!!! also very simple in service, accommodations, food and organization!
This year in February I had a group of 10 Swiss guests and I was happy to here from TNK travel agency in Saigon.
The secretary Luu vo was a great organizer and she send me quickly a package of a tour around the Mekong Delta during 2 weeks.
We had our private guide Mr. Ky, a friendly Vietnamese. He had doing for us the best job and he show us beautiful famous places away from the big tourist groups.

Two destinations was not so good standard and could be better for next time!
We would enjoy in Can Tho one night in homestay leaving but the bungalows was not only very old, there was not clean and during the night we had no water!
A similar situation we fund on the island Phu Quoc in the Tropical Resort. One of the nicest place so close to the beach under a lot of palm trees, but the quality of the bungalows was less then medium.

Anyway all of my guests enjoy this Vietnam trip and we can recommend TNK one of the best tour operator in Vietnam.

Thanks so much. Kutschi

peter wells
Thanking Dat

Hi Dat, Hope biz. is booming. We ve recommended lots of friends here to contact TNK and Guide Dat.

We enjoyed our holiday in your lovely country. Be careful on your busy roads - we will never forget our
enlightening experience of Vietnam with you.

Cheers and thanks from Ozzie mates Heather & Peter Wells

kmroberts
Thanks

To the management, TNK travel. (HCMC and Ha Noi)

Recently, I was one of a party of 4 people to visit Vietnam. Our bookings with your company were under the name of Mrs. Jane Rosemary Fowler & party. The "party" consisting of my wife and myself and Jane's husband, Barry.

Jane Fowler belongs to a group of Australian nurses who exchange places with Vietnamese nurses, in order to have an understanding of nursing conditions existing in both countries.

This was Jane's 2nd visit to Vietnam and we were to arrive at the end of her attachment and then go touring together. Jane, being "on-the-spot," was able to arrange hotel bookings for us and told us not to try and book any tours from Australia, as the nurses always used "An excellent local travel agent!" This being TNK!

Having now experienced the services provided by TNK, I must congratulate you on your organisation and agree that it is "Excellent" in all respects.

We enjoyed our tour to the Mekong Delta immensely,- with courier Dong.

The tour to Cau Dai and Cu Chi was just as good,- with courier "Slim Jim!"

In both cases, we were impressed to note that one of the girls from the office came out and stuck signs on the various buses' side windows,- telling which tour each bus was going on. This small touch made things much easier for couriers and passengers to sort themselves out. It is small touches like this that make a big difference to customers!

Special mention must be made of the service provided by Ms Nhu Y at HCMC office.

We had made a rough itinerary of where we wanted to go and what we wanted to see once we left HCMC and handed this to one of the girls in the office, she and 2 others looked at it and decided it needed someone with more experience and so we met Ms Nhu. She knew exactly what was needed and discussed everything with us and then told us to come back at 2:30pm to see the results of her labours! This was a Sunday and when we returned at 3pm, she was still hard at it. We later discovered, while talking to the office girls, that Ms Nhu was supposed to finish at 1pm! She was doing our itinerary and bookings in her own time and it was getting on for 5pm when we finished!!

Her hard work paid off, because everything went exactly to plan. She explained that not all tickets were on hand, but that everything we would need for onward travel would be e-mailed to us at the hotels she had booked for us. This worried us a bit initially, but it worked perfectly!!

She also explained that TNK's Ha Noi representative would contact us with tickets etc for our tours from Ha Noi and to Laos.

Mr Chung, at Ha Noi, came to our hotel. He went through our itinerary with us and made some excellent suggestions which we adopted with thanks. He said that we didn't want to be wandering around trying to get transport from the railway station at Lao Cai up to Sa Pa and he'd organise that and for the same taxy to collect us for the return trip later on. In due course, he escorted us to the station, led us to the train and our carriage and to our sleeping compartment. He would meet us at Ha Noi station on our return, take us back to our hotel for breakfast and make sure that our transport down to Ha Long arrived on time. When, a few days later, we arrived back from Ha Long, he came to our hotel and gave us our airline tickets for Laos and our vouchers for our hotels.

Both Ms Nhu and Mr Chung went above and beyond the normal course of duty to make our travels a smooth and hassle-free experience and we thank them for their efforts on our behalf.

You must be congratulated on your organisation as a whole. We hope that TNK remains a very successful business and does indeed look Towards the Next Millenium!!

Our regards. Mike and Kathleen Roberts. Corowa. Australia

Julia Price
Trip

Hi

Would just like to thank you for the great service provided by TNK. We have just returned from a 2 week trip and booked accomodation in three areas through yourselves. In a trip where any thing that could go wrong did, it was great to arrive somwhere and know that at least our hotel booking was hassle free.

Thanks heaps for the great service.

Regrads

Julia

Daina Valanciene
The tour was above our expectations

We, the group of 6, started our tour in Hanoi on January 3, 2008. We had chosen the authentic Vietnam tour -16 days/15 nights, however, excluded Lao Cai and Sapa because of cold weather there. Instead we prolonged our stay in Nha Trang where the weather forecast promised sunshine and heat. We stayed in 4* hotels and were pleasantly surprised by much higher quality of services in comparison to European 4* hotels. Asia Paradise hotel in Nha Trang, where we had been offered senior deluxe rooms because our 4* hotel was fully booked for those days, was the greatest discovery as we had not seen such excellent 3* accomodation anywhere else.

The tour guides -we had 4 guides in different cities - spoke good English, were always punctual and efficient and provided us with much valuable new information on Vietnamese culture and history. We were fascinated by Halong bay trip - the nature was amazing, the rooms were convenient and the food was varied and delicious. If we had been sure about the weather in Halong bay, we would have stayed on boat 2 nights instead of the one. We found the floating market in Mekong delta- a must to see-very impressive. The war museum made a shocking impression on us. Our flight from Nha Trang to Ho Chi Minh city was delayed because of the weather so the travel agency took the decision to get us there by coach saving us half of the next tour day in Ho Chi Minh city.

We have not seen the tribes in the North, have not been to Dalat and stayed too few days in Ho Chi Minh city this time. We hope to return to Vietnam next year to see these sites. We have previously been to Thailand, south of China, Cambodia, Japan, Hong Kong, Singapore and Malaysia and we make comparisons but the tour to Vietnam has exceeded all the expectations.

In the name of the whole group I would like to thank Mr. Dzung Trinh and Ms Nhu Y for their efforts to organise the best available vacation and we would undoubtedly recommend this travel agency to friends.

Daina Valanciene
Lithuania